Background
Printer queues refer to a list of print jobs that are waiting to be processed for printing. When a printer encounters an error, the printer queues get stuck and when that happens, restarting it usually helps in resolving the problem. This process of restarting or clearing the printer queue on an operating system (OS) is called the OS Printer Queue Restart.
For tenants that require constant use of printers for critical workflows, IT-Conductor provides the solution for monitoring, alerting, and recovering the printer for uninterrupted printing.
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Pre-requisite Requirements
The printer(s) should be registered for monitoring in IT-Conductor.
IT-Conductor pulls printer statistics like status, request count, and request age.
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