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Pre-requisite Requirements

  • The printer(s) should be registered in IT-Conductor for monitoring. See OS Printer Monitoring for more details.

How to Automate OS Printer Queue Restart

When configuring printer alerts, the following command as shown in the SSH tab should handle the recovery action needed to restart a printer.

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The above command in Figure 1 is a simple ssh script that runs as a recovery action when the condition configured is triggered.

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In the configuration aboveFigure 2, the recovery action will be triggered when the printer is in a “Disabled“ state. If the printer remains in the “Disabled“ state for 10 minutes, the restart recovery action is triggered again until the status change to either “Idle” or “Printing”.

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