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Background

IT-Conductor can automate the whole process of job abort detection, restarting SAP failed jobs, and notifying the appropriate job owner, including the job log as an attachment. In advanced cases, IT-Conductor can even restart the job with a specific variant, and/or from a specific step. Depending on the complexity of the conditions on how you want to restart a particular job, IT-Conductor can be configured to execute this process to reduce the MTTR (Mean Time to Repair).

Prerequisites

  1. On your SAP environment, create a dedicated SAP service user to monitor and execute the jobs

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  1. On the IT-Conductor main menu, navigate to Support → Downloads → SAP Security Downloads, and download the SAP NW Batch Scheduling Role

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  1. Assign this role to the recently created job monitoring SAP user using PFCG transaction code

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  1. Navigate to a system where you’ll be creating batch jobs and select “Accounts” on the main menu

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  1. Create job monitoring user account on IT-Conductor. This user will reflect the SAP user previously created, so, preferably give it the same name as your SAP user. Additionally, make sure to add the job admin role

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  1. Navigate to the “Background jobs” section of your target system and look for “Aborted Jobs”.

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