Page Comparison

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• Resolve Alerts allows users to mark alerts as resolved when the alert is no longer active or when the metric falls below the configured threshold value.

• If you want to receive an alert and notifications when the system returns to its normal status, check the Alert On Normal checkbox, and optionally specify the alert text.

• The Escalate feature allows you to set rules for how alerts are handled alert escalation is handled:

  • if they remain unresolved for a certain period.

  By enabling escalation, alerts can be automatically forwarded to higher-level personnel, ensuring critical issues receive timely attention and enhancing accountability.

  • If the number of repeated alerts (based on teh rule criteria) exceeds the specified value

  • An escalation Alert is created depending on the rules, that alert can be picked up by subscription that targets the management

[Recovery] - info taken from: https://docs.itconductor.com/user-guide/automation/sap-batch-job-restart-on-error#create-a-recovery-activity-to-restart-the-job

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