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In IT-Conductor, you will find two calendar modes: the personal calendar, which
Personal Calendar - helps you track your individual activities
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Tenant Calendar - provides a comprehensive overview of all scheduled activities across the organization. The tenant calendar allows teams to monitor events such as on-call schedules
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and employee
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time-off
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requests
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Personal Calendar
To access your personal calendar, please follow the steps below.
Visit service.itconductor.com and enter your login credentials.
Click on your username in the upper right corner of the screen, which will display a menu. Click on . Then click Calendar.
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Click on the calendar view of your choice. This can either be weekly, monthly, or the agenda view. You may use the arrows to move back and forth to see past and future events.
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Tenant Calendar
To access the tenant calendar, please follow the steps below.
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Note: Using the calendar gives you a holistic view of how all the shifts work together. |
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Time-Off
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Requests
The time-off request feature in IT-Conductor allows employees to easily submit requests for vacation or personal time off through the platform. Once a request is submitted, it is automatically routed to the appropriate supervisor or manager for approval. The system tracks the status of each request, notifying the employee once it has been approved or denied.
Create Time-Off Request in IT-Conductor
Navigate to Management → Automation → Calendar → Request Time-Off.
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Fill in the following fields:
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out all the necessary information in the Time Off Request wizard. Once completed, click + to submit the request.
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Requested By - refers to the IT-Conductor user making the request.
Reason - refers to the reason why the user is requesting the time off. You may select one from the drop-down menu.
Details - refers to any extra description regarding the request.
All Day - mark this field to specify indicates that the time-off request is for a full workday if checked. Otherwise, leave this it unmarked.
Start Date - refers to the date that the request starts.
End Date - refers to the date that the request ends.
Navigate to My Objects → My Requests to see the status of a request.
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Click on the + to save.
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When a new request is created the members of Approvers role will be assigned approval tasks that will show in their WorkList (see below) , also a reminder will be sent to the approvers.
Once a request has been approved/refused, you will get a notification and if it was approved you can find the corresponding event on your personal calendar.
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Approve Time-Off Requests
Navigate to My Objects → My Worklist and click any pending requests for approval.
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Add your comments if desired, and click Approve or Decline.
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The approval algorithm out of the box is SOME (at least one approver responded). It is however possible to change the algorithm to ALL (all approvers are required to approve /refuse before concluding). Also configurable is the role to use for Approvers. All of these configurations are done at Tenant level.