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Background
Workload monitoring in IT-Conductor™ represents the health status in a graphic and detailed view of the system in terms of usage to monitor responses times in transactions, users, expensive running programs, etc.
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On This Page
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Why Monitor Workloads?
System administrators must always be aware of the system health status to prevent any crashes or any unexpected incident that can impact the business.
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- Performance: Workloads to measure how much work can be done, also to monitor responses times and processing windows to guarantee the operativity of the services.
- Capacity & Configuration: Provisioning of capacity in an early stage to prevent any issue.
- Baseline & Trend: Capture the performance statistics.
What’s Available for Workload Monitoring in SAP?
- SAP CCMS Transaction SLA: Response time per app/server/client, smoothed out per interval in RZ20
- Netweaver Workload Analysis: ST03 – Analyzes SAP statistical records from a historical reporting perspective, detailed transaction records but without context.
- Solution Manager: IT Performance Report, EarlyWatch Report: historical snapshots of workload types and top workloads in an aggregated format. Not monitoring.
Why Our Approach to Workload Monitoring is Beneficial?
Workload retriever filters matching criteria and brings detailed statistics for analytics, provide in-depth performance intelligence in OS, database, and application level.
Service-Oriented Workload Monitoring
- Service Alert: Set customized alerts with value ranges defined by the business to determine the health status of the systems (OS, APP, DB).
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Dialog Response Time: Set metrics to monitor the average time required to process dialog steps.
- Dialog Users Logged in: Review how many users have logged into the system in a period of time.
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- Active Dialog Users: Review how many users connected from GUI in a period of time.
CCMS Alerts:
- Details for Failed Batch Jobs: Get information about failed batch jobs in a period of time.
- Details for Failed Updates: Get information about failed updates in the system in a period of time.
- Details for Shortdumps: Get information about short dumps in the system in a period of time.
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- What was running on the system during that time?
- Who was running that problem transaction or job?
- Where did those problem users or transactions come in from?
- When did the performance problem start?
- How was the workload or services impacted?
More Information
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Step-by-Step Guide
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