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The SAP Download Manager integration addresses the existing challenges in SAP Services delivery and support by streamlining centralizing the download process and overcoming . It overcomes limitations associated with the traditional SAP Download Manager which has to be done individually by each user to their workspace and uploaded to systems and/or software repository. For full description of benefits please visit IT-Conductor’s blog article Team-based Central SAP Download Manager (itconductor.com), also referenced below. This integration is aimed at enhancing the operational efficiency of IT organizations and increasing security by centralizing management for files, as well as reducing storage by de-duplication.
How to Configure SAP Download Manager
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Fill in the information as shown below:
Description: (Optional) description about this instance of the download manager, as more than one can be supported, via multiple ITC gateways
Organization: (Optional) select an organization if your tenant is an MSP which contains multiple organizations (end customers)
Role: default to Production. You can change it as appropriate via the dropdown.
Site: (Optional) if Sites exist and you would like to locate the services under a particular logical site in ITC.
Gateway: If multiple ITC gateways exist, pick the one where the filesystem is mounted and where the download will occur from SAP.
Destination: The filesystem where the ITC gateway has mounted the storage for the downloads. Please ensure the ITC gateway user has Read-Write access.
The rest can be left as default, consult ITC support if changes are needed.
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Add the S-Users from your SAP Account
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