Utilize your organization's Calendar view to efficiently manage all scheduled events, including on-call assignments and time-off requests. This centralized tool helps streamline event organization and ensures all team members stay informed and up-to-date.
In IT-Conductor, you will find two calendar modes: the personal calendar, which helps you track your individual activities, and the tenant calendar, which offers a comprehensive overview of all scheduled activities across the organization. The tenant calendar allows teams to monitor events such as on-call schedules, and employee time-off requests.
Personal Calendar
To access your personal calendar, please follow the steps below.
Visit service.itconductor.com and enter your login credentials.
Click on your username in the upper right corner of the screen, which will display a menu. Click on Calendar.
Click on the calendar view of your choice. This can either be weekly, monthly or the agenda view. You may use the arrows to move back and forth to see past and future events.
Tenant Calendar
To access the tenant calendar, please follow the steps below.
Navigate to Management → Automation → Calendar.
Click on the calendar view of your choice. This can either be weekly, monthly, or the agenda view. You may use the arrows to move back and forth to see past and future events.
Note: Using the calendar gives you a holistic view of how all the shifts work together.
Time-Off Requests
The time-off request feature in IT-Conductor allows employees to easily submit requests for vacation or personal time off through the platform. Once a request is submitted, it is automatically routed to the appropriate supervisor or manager for approval. The system tracks the status of each request, notifying the employee once it has been approved or denied.
How to Create a Time-Off Request in IT-Conductor
Navigate to Management → Automation → Calendar → Request Time-Off.
Fill in the following fields and click on + to save.
Reason - refers to the reason why the user is requesting the time off. You may select one from the drop-down menu.
Details - refers to any extra description regarding the request.
All Day - mark this field to specify that the request is for a full workday. Otherwise, leave this unmarked.
Start Date - refers to the date that the request starts.
End Date - refers to the date that the request ends.
The request will be sent to the supervisor’s email for approval.
Navigate to My Objects → My Requests to see the status of a request.
Once a request has been approved, you can find it on your personal calendar.
How to Approve Time-Off Requests
Navigate to My Objects → My Worklist and click on any pending requests for approval.
Add any comment to the request, and click on Approve or Decline.
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