This is the first setup process after subscribing to IT-Conductor service, following successful email validation and accepting the End User Licensing Agreement (EULA).
The IT-Conductor Gateway allows communication between the Customer's site network and the IT-Conductor cloud platform. It must be connected successfully before any private customer systems can be monitored by IT-Conductor.
1.) Navigate to IT-Conductor Support Menu → Downloads→ Gateway Downloads
2.) Download itconductor-agent-6-67.x86_64.rpm to a local directory and install the RPM package. You should see the following output:
# rpm -U itconductor-gateway-6-67.x86_64.rpm Registering Service ... Configuring Service Startup ... IT-Conductor Gateway installed successfully
3.) Edit /opt/itconductor/conf/AGENT.XML file. Replace the value holders as the following:
if proxy is used for connecting to the internet, update the values for the following keys:
Examples of AGENT.XML contents:
4.) Configure JRE; verify the correct JAVA installation using the following command:
# java -version
The version should be version 8 for x64. If it is not Java 8 or a different architecture, download and install the proper version. Use Support → Downloads → Linux JRE 1.8, download it from IT-Conductor. |
Download and gunzip the tar containing the JRE and extract it to /opt/itconductor/ directory, then edit /opt/itconductor/conf/startup file, replace the value as: java_path=/<JRE Directory>/bin/java
5.) Update gateway to the latest version:
# service itconductor-gateway update
6.) Start the gateway:
# service itconductor-gateway start
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