Support
IT-Conductor offers several ways to contact customer support:
Integrated IT-Conductor support tickets
This is the best way to get in-touch with the support team. When logged into IT-Conductor navigate to top-menu, choose Support, then click on Tickets in the drop-down menu:
The Tickets view shows open tickets and lets you report a new ticket by pressing green tool:
Fill in the details and press green tool again:
You can cut-and-paste (Ctrl-C/V) and drag-and-drop images onto the details window
The ticket will be automatically assigned to IT-Conductor support team. You will be notified by e-mail when a response is posted.
E-mail Support
If you don't have an account with IT-Conductor or unable to login you can send e-mails to support@itconductor.com. The support team will get back to you within 2 business hours during the work days (M-F) 8:00 am - 7:00 pm US Pacific Time
Phone Support
Worldwide: Â +1 (408) 416-2565
North America Toll-free:Â +1 (888) 553-5256
Work Days (M-F) 8:00 am - 7:00 pm US Pacific Time