HA/DR Monitoring

Owned by Paulina Jaramillo
Last updated: Feb 26, 2024 by Danica EstebanVersion comment
3 min read

SAP Adaptive Server Enterprise (ASE) High Availability and Disaster Recovery (HADR) system involves two ASE servers, one serving as the primary for transaction processing and the other as a standby with replicated databases.

For monitoring this setup, IT-Conductor's ASE HA/DR monitoring feature provides visibility into the primary and standby servers, along with the status of the HADR system, synchronization mode, and synchronization state.

In the event of a primary server failure and the promotion of the standby server to the primary role, IT-Conductor quickly identifies the new active primary server.

The servers are visually organized in a cluster grouping, distinguishing the standby server with an inactive status symbol, typically represented by a power icon. This enables teams to promptly identify the current state of the system and take necessary actions to ensure uninterrupted service.

Configure HA/DR Monitoring in IT-Conductor

To configure ASE HA/DR monitoring in IT-Conductor, follow the instructions outlined below.

Prerequisites

  1. Configure ASE primary and secondary databases for monitoring in IT-Conductor.

image-20240223-194921.png
Figure 1: Existing ASE Databases

Add A New HA/DR Cluster

  1. Navigate to the desired ASE databases and select Retrievers.

01.png
Figure 2: ASE Database Menu

  1. Activate the following retrievers by clicking on the retriever’s object menu, then click Activate.

    1. image-20240223-172342.pngHADR Path

    2. image-20240223-172342.pngHADR Resource Status

    3. image-20240223-172358.pngHADR Status

  1. Navigate to Dashboards → Administrator.

  1. In the Administrator dashboard, locate the “Clusters” panel. Then click to create a new cluster.

  1. In the "New Cluster" wizard, fill out all the necessary information. Then click to add the cluster.

  • Name - refers to the name of the cluster being added.

  • Description - refers to any relevant information about the cluster being added.

  • Role - refers to the specific function or responsibility assigned within the database system.

  • Member Class - refers to the classification or category of a database user or group. Select ASE from the dropdown menu.

  • Controller Class - refers to the type or level of control associated with a particular user or group. Select ASEServerService from the drop-down menu.

  • Active Condition - refers to the current operational status or state of a specific aspect or component. Click to open the pop-up window and fill out the following fields:

    1. Name: Select ASEServerService.ScriptVersion.HADRState from the menu.

    2. Operator: Select “=”.

    3. Value: Type “Active”.

    4. Then click to close and save.

  1. On the following screen, select the databases that you would like to configure for HA/DR monitoring. Then click image-20240223-194529.png to save.

After saving, please allow a few minutes for the clusters to appear in the IT-Conductor Service Grid.

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