IT-Conductor Gateway Setup for Linux x64

Owned by Linh Nguyen
Last updated: May 25, 2022 by Daniel Castillo (Unlicensed)
2 min read

This is the first setup process after subscribing to IT-Conductor service, following successful email validation and accepting the End User Licensing Agreement (EULA).

The IT-Conductor Gateway allows communication between the Customer's site network and the IT-Conductor cloud platform.  It must be connected successfully before any private customer systems can be monitored by IT-Conductor.

IT-Conductor® Gateway 6.67 for Linux x64

Installation Instructions

1.) Navigate to IT-Conductor Support Menu → Downloads→ Gateway Downloads
 

2.) Download itconductor-agent-6-67.x86_64.rpm to a local directory and install the RPM package.  You should see the following output:

# rpm -U itconductor-gateway-6-67.x86_64.rpm
Registering Service ...
Configuring Service Startup ...
IT-Conductor Gateway installed successfully

3.) Edit /opt/itconductor/conf/AGENT.XML file.  Replace the value holders as the following:

  • [ACCOUNTID]- The Service Account ID
  • [APIKEY]- The API Key for the the Service Account - generated when the Service Account is created (see the link above)
  • [GATEWAYID]- The ID of one of the Gateways created by your administrator earlier

if proxy is used for connecting to the internet, update the values for the following keys:

<entry key="proxy">false</entry>
<entry key="proxy.host">[PROXY Host]</entry>
<entry key="proxy.port">[PROXY Port]</entry>
additionally if the proxy requires authnetication - add the following lines
<entry key="itconductor.agent.proxy.global">true</entry>
<entry key="proxy.user">[PROXY User]</entry>
<entry key="proxy.passwords">[PROXY Password]</entry>

Examples of AGENT.XML contents:

Example 1
Example 2

4.) Configure JRE; verify the correct JAVA installation using the following command:

# java -version

NOTE

The version should be version 8 for x64. If it is not Java 8 or a different architecture, download and install the proper version. Use Support → Downloads → Linux JRE 1.8, download it from IT-Conductor.


Download and gunzip the tar containing the JRE and extract it to /opt/itconductor/ directory, then edit /opt/itconductor/conf/startup file, replace the value as: java_path=/<JRE Directory>/bin/java

5.) Update gateway to the latest version:

# service itconductor-gateway update

6.) Start the gateway:

# service itconductor-gateway start

Do you have a question about the content on this page? E-mail us at support@itconductor.com.