Overview
Management Service Providers (MSPs) typically manage several customers of their own. This requires a capability to silo all systems data into separate “organizations” representing such customers. Also, a requirement that customer (organization) specific users don't have access to any data belonging to other customers (organizations)
...
Organizations are managed via menu Management > Resources > Organizations.
...
List of tenant organizations:
...
Make sure the selected e-mail domain represents an actual customer internet e-mail domain.
E-mail domain is unique across the entire IT-Conductor space.
After the organization is created the domain can’t be changed by tenant admins.
Invitations for customer/organization users are restricted to e-mails under that domain.
You can assign a custom Default Dashboard for individual organizations.
Do Not Disturb is only honored when a notification targets the Organization, it is not honored when notifying individual users within the organization directly or as part of a role or a group.
...