Background
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IT-Conductor Monitoring is built around two concepts: Threshold and Override.
Threshold
- Threshold is the definition of WHAT to monitor: an object (or multiple objects) and the object attributes containing the monitored value. They are automatically generated by IT-Conductor, based on templates, when you create an SAP instance. Customers with requisite permissions can create additional create additional thresholds on the fly. For complex scenarios, you can always reach out and ask for assistance from ITC Support.
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- Override is the definition of HOW to monitor: the threshold values used to trigger status change and alert generation. The override includes search criteria used to match with a specific monitored object. When a threshold tries to determine what values to use, it selects a single override in which the most precise criteria match with the monitored object (based on how close the criteria Class class is to the Monitor Object Class monitored object class and the size of the criteria). The Overrides overrides for the existing Thresholds thresholds are created by the end-users, see the . See Configuration Instructions for more details.
Alerts and Notifications
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